Community Director

The Community Director helps to build and maintain the success of a game by looking after its fans. 

You will love talking to people across all kinds of channels, from social media and newsletters to live online streaming and real-world games events. You will help make positive spaces for fans to interact in and grow a loyal following for the game.

As a Director, you will manage a team of people; handling performance, hitting deadlines, and ensuring consistent outputs. You will be responsible for putting together a solid community strategy and help coordinate marketing efforts.

You’ll love this role if you’re into:
  • Being Organised
  • Writing
  • Telling Stories
  • Helping People
  • Social Media
  • Reading

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Some, but not all people working as Community Directors have a degree in Business or Marketing. Above all, you should be organised, friendly, great at listening and bringing people together. 

As a professional, you’ll create and grow a community around the game studio and its products. You’ll be responsible for connecting fans to one another, sharing news, finding feedback and promoting the brand at all opportunities. You’ll have a wide knowledge of social media channels and have experience with Customer relationship management (CRM) software like Hubspot, automation platforms like Mailchimp and insight tools like Google Analytics. 

Working in the games industry is highly competitive and you’ll need to make sure your CV stands out to employers and course leaders. 

As a Community Director, experience in the game sector will be essential so demonstrating a passion and understanding for games will be key. You will also need to showcase experience in content, social media, marketing, analytics and customer support. For more general ideas on developing your CV, see our top tips page.

Whatever role you are working in, it is essential that you understand the game making process. You can head to our build a game section for first steps; join a regular game jam to build up your skills & network; or start modding others games to gain experience.  

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